Where pickups start. Mountain View requests most often begin in Downtown Mountain View, Castro Street, Old Mountain View and Shoreline West. Give the dispatcher a street address or a named lot entrance, not just the neighborhood—drive time, staging, and the vehicle's approach all depend on the exact curb.
Where groups go. Destinations named for Mountain View include Shoreline Amphitheatre, Googleplex, Computer History Museum, Mountain View Center for the Performing Arts and Shoreline Lake. Each has its own loading rules; ask the venue where a bus or limo can wait, and agree on a meeting corner in case the curb is blocked when the group comes out.
Dates that fill first. Local calendars around Shoreline Amphitheatre concert season, Mountain View Art & Wine Festival, Google I/O week (nearby campuses) and Downtown Mountain View Farmers' Market concentrate demand on a handful of weekends. Those dates are worth quoting early; confirm the current schedule with the organizer, since this list is not a live calendar.
Itineraries groups ask about. Mountain View to San Francisco; Mountain View to Santa Cruz; Mountain View to Napa Valley. Share your version with every stop in order and an honest end time so the quote covers the whole block.
Airport groups. Mountain View trips connect to SJC. Provide flight numbers, terminal, bag counts, and one group contact; the driver meets at the commercial-vehicle zone, which is usually not the passenger curb.
Beyond Mountain View. Trips that continue into Alameda, Aliso Viejo, Anaheim or Antioch are quoted as one itinerary. The California guide covers statewide staging and long-distance planning.