Terms of Service

1. Agreement to Terms

By accessing or using Bus2Ride's website (bus2ride.com) and services, you agree to be bound by these Terms of Service. If you do not agree, do not use our services. “Bus2Ride,” “we,” “us,” and “our” refer to Bus2Ride and its affiliated transportation partners.

2. Services

Bus2Ride provides party bus, limousine, coach bus, and sprinter van rental services across 48 states and 850+ cities in the United States. We connect customers with vetted, licensed, and insured transportation operators through our nationwide network. All services are subject to availability.

3. Booking & Payment

• Quotes: All quotes are free, non-binding estimates based on the information provided. Final pricing is confirmed upon booking.
• All-Inclusive Pricing: Bus2Ride quotes are all-inclusive — vehicle, chauffeur, fuel, insurance, and gratuity are included. The quoted price is the total price.
• Deposit: A 50% deposit is required to secure your reservation. The deposit removes the vehicle from availability for other clients.
• Balance: The remaining 50% is due 7–14 days before your event date.
• Payment Methods: We accept all major credit cards and debit cards.
• Minimum Hours: Nights and weekends require a 4-hour minimum. Sundays have a 3-hour minimum. Prom rentals on Saturdays (March–May) require a 6-hour minimum.

4. Cancellation Policy

• 30+ days before event: Full refund.
• 15–29 days before event: 50% refund.
• Under 15 days before event: Non-refundable, as the vehicle has been held exclusively for your reservation.
• Rescheduling may be accommodated subject to availability — contact us to discuss options.

5. BYOB, Smoking & Pet Policy

• BYOB: Most party buses and limousines are BYOB-friendly for passengers 21+. Beer, wine, and seltzers are welcome. Hard alcohol (liquor bottles) may not be permitted on some vehicles — your confirmation will specify the rules.
• No Smoking: Smoking of any kind (cigarettes, cigars, vapes, cannabis) is strictly prohibited on all vehicles.
• No Pets: Pets are not allowed on any vehicle. Service animals are accommodated per ADA requirements.
• Decorations: Allowed with prior approval. No glitter, confetti, or materials that damage surfaces or obstruct safety equipment.

6. Passenger Conduct

Passengers must comply with all applicable laws and the instructions of the chauffeur. Bus2Ride reserves the right to terminate service without refund if passengers engage in behavior that endangers safety, damages the vehicle, or violates these terms. Passengers are financially responsible for any damage to the vehicle during their rental period.

7. Overtime

If your event exceeds the reserved time, overtime charges will apply at the hourly rate specified in your booking confirmation. Your chauffeur will notify the primary contact when the reserved time is approaching its end. Overtime is billed in 30-minute increments.

8. Liability

Bus2Ride and its transportation partners carry commercial liability insurance that meets or exceeds state requirements. However, Bus2Ride is not liable for delays caused by traffic, weather, road conditions, or other circumstances beyond our control. Personal belongings left on vehicles are the responsibility of the passenger.

9. Intellectual Property

All content on bus2ride.com — including text, images, graphics, logos, tools, and software — is the property of Bus2Ride and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without written permission.

10. Modifications

Bus2Ride reserves the right to modify these terms at any time. Changes are effective upon posting to this page. Continued use of our services constitutes acceptance of updated terms.

11. Contact

Questions about these terms? Reach us at:

• Email: info@bus2ride.com
• Phone: (888) 535-2566
• Online: Contact Form