Starting points. Charleston requests most often begin in Downtown Charleston, East End, Capitol Street and Kanawha City. Send the exact address, including which side of the street. That is what sets the drive time we quote you.
Common destinations. Destinations named for Charleston include Charleston Civic Center (now Charleston Coliseum & Convention Center), Clay Center for the Arts & Sciences, Capitol Market, Charleston Town Center and WV State Capitol. Loading rules vary by venue. Pick a meeting corner up front so nobody is hunting for the bus at the end of the night.
Busy weekends. Local calendars around FestivALL Charleston, Charleston Sternwheel Regatta, Multifest and Charleston Distance Run (15 Mile) concentrate demand into a handful of weekends. If your trip lands on one of these, book sooner than you think you need to.
Itineraries groups ask about. Capitol Street dining and bar crawl; East End cocktail loop; Charleston to Fayetteville/New River Gorge (60 min); CRW Airport to downtown hotels. Give us the full sequence rather than the highlights; the last stop is usually the one that moves the number.
Airport groups. Charleston trips connect to CRW. Send flight numbers and bag counts; the meeting point is the commercial-vehicle zone, not the passenger curb.
Beyond Charleston. Trips that continue into Huntington, Morgantown, Parkersburg or Beckley are quoted as one itinerary; see the West Virginia guide.