Where pickups start. Provo requests most often begin in Downtown Provo / Center Street, Joaquin, Grandview and BYU campus. Give the dispatcher a street address or a named lot entrance, not just the neighborhood—drive time, staging, and the vehicle's approach all depend on the exact curb.
Where groups go. Destinations named for Provo include LaVell Edwards Stadium (BYU), Marriott Center, Covey Center for the Arts, Provo Beach Resort and Riverwoods shopping center. Each has its own loading rules; ask the venue where a bus or limo can wait, and agree on a meeting corner in case the curb is blocked when the group comes out.
Dates that fill first. Local calendars around BYU Cougars football (Big 12), Freedom Festival (America's Freedom Festival), Station Park Concert Series and Rooftop Concert Series concentrate demand on a handful of weekends. Those dates are worth quoting early; confirm the current schedule with the organizer, since this list is not a live calendar.
Itineraries groups ask about. Center Street dining crawl; Provo to Sundance Resort (20 min); LaVell Edwards Stadium gameday shuttle; Provo Canyon scenic drive. Share your version with every stop in order and an honest end time so the quote covers the whole block.
Airport groups. Provo trips connect to PVU. Provide flight numbers, terminal, bag counts, and one group contact; the driver meets at the commercial-vehicle zone, which is usually not the passenger curb.
Beyond Provo. Trips that continue into Layton, Lehi, Ogden or Orem are quoted as one itinerary. The Utah guide covers statewide staging and long-distance planning.