Pickup side. Des Moines requests most often begin in Downtown / Court Avenue, East Village, Valley Junction (West Des Moines) and Sherman Hill. Give us a street address or a named lot entrance rather than the neighborhood — drive time and where the bus can actually sit both hang on the exact curb.
Where groups go. Destinations named for Des Moines include Wells Fargo Arena, Iowa Events Center, Civic Center of Greater Des Moines, Principal Park and Iowa State Fairgrounds. Some have a coach door away from the main entrance. Worth knowing before the group is standing outside.
Busy weekends. Local calendars around Iowa State Fair, Des Moines Arts Festival, 80/35 Music Festival and Iowa Caucuses (every 4 years) concentrate demand into a handful of weekends. Check the current schedule with the organiser — this is not a live calendar.
Itineraries groups ask about. Court Avenue bar crawl; East Village dining and brewery loop; DSM Airport to downtown hotels; Des Moines to Ames gameday shuttle. Give us the full sequence rather than the highlights; the last stop is usually the one that moves the number.
On price. Midweek requests often price lower than peak festival/fair weekends. Your written quote is one all-in number for your route, so nothing new turns up at the curb.
Airport groups. Des Moines trips connect to DSM. Provide flight numbers, terminal, bag counts, and one group contact; the driver meets at the commercial-vehicle zone, which is usually not the passenger curb.
Beyond Des Moines. Trips that continue into Ames, Ankeny, Cedar Falls or Cedar Rapids are quoted as one itinerary. The Iowa guide covers statewide staging and long-distance planning.