Privacy Policy

1. Introduction

Leadwave Connections LLC ("Bus2Ride," "we," "us," or "our") operates bus2ride.com, a nationwide transportation brokerage and referral platform. This Privacy Policy explains how we collect, use, store, and protect your information.

By using this website, you consent to the practices described in this policy.

2. Information We Collect

We collect information only when you voluntarily submit it, including:

• Full name
• Phone number
• Email address
• Event date and location
• Pickup/drop-off details
• Notes or special requests

We do not knowingly collect information from individuals under 18.

3. How We Use Your Information

We use your information solely to:

• Provide free quotes
• Respond to inquiries
• Arrange transportation services
• Communicate regarding your request
• Facilitate booking documentation (e.g., DocuSign)
• Provide customer support

We do not sell your personal information.

4. Communications Consent (Calls & SMS)

By submitting information on our website, you consent to receive calls and SMS messages related to your inquiry, quote, or booking.

• Message & data rates may apply
• Reply STOP to opt out of SMS at any time
• We send transactional messages only (quotes, confirmations, service coordination)

Marketing communications may be offered in the future only with explicit opt-in.

5. Payments & Financial Information

Payments may be processed by Bus2Ride or directly by third-party transportation providers using services such as:

• Wave Financial
• Stripe
• PayPal
• Venmo
• Cash App
• Zelle

Bus2Ride does not store full credit card numbers on its servers.

6. Third-Party Sharing

We do not share your information unless:

• You proceed with a booking, and
• Disclosure is necessary to fulfill your service via a contracted transportation provider

All providers operate under contractual agreements.

7. Analytics & Technology

We use limited technologies such as:

• Google Analytics
• Google Search Console
• Live chat tools

These tools collect aggregated, non-identifiable usage data to improve site performance. We do not use behavioral profiling or sell analytics data.

8. California & State Privacy Rights

Residents of California and other applicable states have the right to:

• Know what personal data is collected
• Request deletion of personal data
• Request correction of personal data
• Opt out of the sale of personal data (we do not sell data)

Requests may be submitted to: info@bus2ride.com

9. Data Retention

We retain personal data only as long as necessary for business, legal, or contractual purposes.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information.